Your About Page, part 1
How to (finally) write it using this simple framework
We’re not narcissists, so who wants to write a web page all about themselves?
I know, almost nobody.
These are the biggest problems I see with About Pages -
No page at all (surprisingly common)
Hasn’t been updated for years
Talks about process and purpose, but not people and stories
Reminds me of a CV
About Page ingredients
You can’t go wrong with the format of your About Page if you include these three essential ingredients -
WHO - the work you do and WHO you do it for.
YOU - the concentrated essence of your story, along with a reassuring dash of social proof.
DO - what do you want people to DO next?
This post is drawn from a workbook all about writing your About Page. If you want to get your About Page published asap, take a look.
1 One-liner frameworks for defining WHO you work with & WHAT you do
Your About Page needs a tightly written one-liner that defines what you do and who it’s for.
Play around with these wording examples for your WHO one-liner -
[My ideal buyers] hire me to [what you do] so that they can …
I [do this] using [my process] for [ideal buyers] …
I [do this] for [ideal buyers] because I believe [your mission or manifesto] ...
I empower [clients] to [do this] …
[My ideal buyers] rely on me to [do this] without [insert typical problem] …
2 YOU: the essence of your story
Expert advice is confusing. Should your About Page be all about your buyers and not really about your business? That only makes sense up to a point. Many potential buyers will click away disappointed if they don’t get a feel for you at all on your About Page. Sometimes even the smallest nugget of personal information sticks in their memory.
There’s sound psychology behind this. We want to buy from someone we feel unity with (one of Cialdini’s principles of persuasion). There’s no better place to show this on your website than your About Page.
Your About Page needs to show the concentrated essence of your story, along with a reassuring dash of social proof. Firstly, assess what you feel comfortable sharing. No right or wrong answers here.
Work your way through these categories, decide which ones you’re happy to talk about, then make quick notes about relevant info you could share -
Education
Career background
Location (doesn’t need to be specific)
Family
Professional credentials
Previous buyers
Achievements and awards
Hobbies and interests
Favourite things
Who/what inspires you
Life milestones and challenges
Work milestones and challenges
Next: what makes YOU extra?
Now let’s add some sparkle. What makes you a limited edition?
These thinking prompts will help you identify what makes you stand out.
Origin story - what motivated you to get started?
Where or how you live - your location and interests
Unique point of view
Achievements/awards you’ve won
Numbers/data that back up your business claims
Stuff you do differently to everyone else in your industry
People you work with
Your process
Your favourite music, books, passions
Your inspiration - people or ideas
3 What should we DO next?
The final essential ingredient of your About Page is one simple call to action.
Many About Pages lack a clear next step.
Pick just ONE thing that you want readers to do next. They could -
Sign up to your email list
Book a call
Download a freebie
Click through to your core sales page
How to put these 3 ingredients together
Use Step 1 (your WHO one-liner) as your intro.
Add some juice on YOU from Step 2, along with a photo.
Finish up with what to DO next. Include a button, link or video, so there’s an obvious action that moves readers to the next step.
This post is a simplified version of my fillable workbook on how to write, revise and repurpose your About Page. You can definitely get started using this post. If you want all the prompts and tips, check out my detailed About Page workbook.
The workbook shows you how to create an About Page that focuses as much on your buyers as it does on you. If you follow every step, by the time you’ve finished, you’ll have an About Page you’ll feel happy to share (and use for other content).
Work with me
I’m Out Of Office for one-to-one client work during August, but if you can’t wait to take the first step, choose one of these two options -
I combined your tips and a post by Claire Venus to update my about post 💃, it's at https://sarahfrison.substack.com/p/about .
Well done Sarah. Your about page is making me hungry! Looks so good.